We recently listed and sold our home with Justin and the Reel Keeper team. This was our second time working with Justin, but our first selling experience. We were impressed with Justin's in-depth marketing strategy and expert advice. Throughout the process, communication was always prompt, clear, and concise. The experience was smooth and we believe hiring Justin resulted in a higher selling price for our home. We will always do business with Justin and his team in the future.John Fisher
Lauren was very knowledgeable and offered advice throughout the entire home buying process. She along with her team were beneficial in securing our forever home. Lauren always responded in a timely manner, including weekends. I will recommend Lauren and her team to family and friends.Jolandra T.
Lauren did a wonderful job helping us negotiate the purchase of a home in Jacksonville. Her communication was top notch and as a native from this area she has been very helpful in lots of resources from contractors and service providers to great restaurants and places to shop. Would definitely recommend her.Susan Ford
Justin did a great job in assisting us in selling our condo. Justin is very professional and was there whenever we had questions- which were many. I would highly recommend Justin and his team as he will go above and beyond to get you the best offer on your home.Christine G.
My experience was a bit unique and long but well worth it! Lauren Somers is an ultimate professional. She is thorough, patient, responsive, persistent and an excellent communicator on all things throughout the process. She staged the house and conducted numerous open houses (honestly this is what sold the house) conducted timely follow-ups. I never wondered about what the status of something was; I literally checked my text messages and email and the answers were there. If you are looking to sale your home or purchase a home and you want someone that you can trust to get the deal closed and one that will work tirelessly for you, please let Lauren work for you.China Taylor-Trotman
I rarely write reviews, but felt compelled to give credit where credit is due. As an attorney, I have dealt with numerous realtors over the years - some good, some bad. I can honestly say that none compare to Steve and Lauren. Our first meeting was not only informative, it was extremely productive. They came prepared, laid out their plan, and executed it to perfection. They have the resources and contacts to deal with just about any issue that could arise when selling a home. Need repairs? No problem. Need them done affordably? No problem. Need them done fast? No problem. They took care of and supervised virtually every aspect of the sale, from inspections to closing. They even stayed late the night before our open house and helped me get the house ready to ensure the open house went absolutely perfect. I truly cannot say enough good things about them both, professionally and personally. I am a client for life. Thank you Reel Keeper for making it happen!Eugene Johnson
Justin and the Reel Keeper Home Team did an excellent job in selling our house. Everything from help to stage it, going over timelines on preparing the listing and going through the multiple showings and offers that we received. That service continued from from the acceptance of the offer to the closing. I highly recommend them if you are looking to buy or sell a home.Ben Balke
Lauren was on her "A Game" through-out my entire transaction. I was quite impressed by her knowledge and attention to detail. She was right there when I needed her, and had all the tools to ensure I had a smooth transaction. I highly recommend her and her team.Gail Luciano
Lauren and Steve from the Reel Keeper Home Team have helped my wife and I from the start. We met them through a house for sale and decided to have them help us sale our home. Everything they did was professional and personalized for us. They advised us on the tough decisions and coordinating with the buyer of our home. It was not a easy path for our sale but they were right by us the whole way. The thing that impressed us the most was their prompt communication. Every time we needed to speak with them they were there or called us back as soon as they could. We will be buying a new home in the future and plan to use them to help us there as well. If you need to buy or sale a home then Steve and Lauren are your go to people.Doug Sallas
Steve really knows real estate. Just incredibly knowledgeable about everything real estate. The Real Keeper Home Team would be and will be my first and last stop when buying or selling. Thank you guys for all your help and useful info to get everything I wanted out of my property.Nathan Stuart
Justin helped me search for my perfect home for over 9 months. Being a sellers market, he was always on the ball, sending me new listings before they even hit the market! That’s how I eventually found it! And it’s the perfect home for me! Thank you, Justin, for always being there for me, being professional every step of the way, and guiding me through the process from beginning to end. I couldn’t have done it without you!Aimee Karaitis
I have worked with many realtors and I found Steven and team to be knowledgeable, forthcoming with information and thoughtful about their strategy for selling our home. Steven is patient and understands there are many ways to sell a home, not just low pricing, he understands staging, setting realistic expectations and preparing a home to put its best foot forward. The whole team is professional in their appearance, actions and words. Thank you for helping us sell our home!Kim O.
I was connected to Justin by a friend in Atlanta. He was quick to make contact with my husband and I and showed us the first home within a couple of days. The home did not check all the boxes, but Justin carefully listened to our needs and quickly followed this showing with five quality listings. We found our dream home and he was instrumental in us doing so!!! He is incredibly knowledgeable, and negotiated when needed to ensure we got what we wanted! This process was frictionless and that is hard to say when purchasing a home. We are incredibly thankful to Justin and I highly recommend him to any and all!!!Melissa Baker
My husband and I worked with Justin to purchase our home in North Florida and really can't say enough good things about him. He is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time (including mornings, evenings, and weekends). Buying a home in this market is challenging, but working with Justin made it a little bit easier. We highly recommend him.Livia S.
Our experience with Justin was amazing. Over the course of months my wife and I were looking for a house we could call a home. This being our first house, of course, we were a little too cautious and weary of just going with any house we liked. It absolutely had to be perfect! Justin stuck with us throughout the experience, taking in what we liked, what we loved, and what we hated and finally found our perfect home. Justin was great at explaining the process and making sure we werent taken advantage of being a first time homebuyer. We was able to negotiate everything we asked and did it with a smile on his face. I would recommend him for any young family looking to find a home.Jon McNemar
There isn't enough space to write about how amazing my experience has been with the Reel Keeper Home Team. They are a true customer service oriented company that will go above and beyond to assist you. I recently listed and sold a home with them and I will be using them again very soon to purchase my next home.Melissa S.
You could not ask for a better team to have on your side!!! This review would be a mile long with all the great things I could say! They kept me sane as this was my first buying experience. My advice to you reading this comment. Stop wondering call Steve, you will be glad you did!Rich & Krissy C.
A Realtor who listens and cares! My recent home buying experience with Steven was exceptional in every way! I knew what I wanted and the numerus real estate websites made it easy to browse, but nothing was better than having an expert at my side. Shortly after meeting Steven I was viewing homes that I liked and he came armed with every bit of information, no stone was left unturned. I appreciated the time he spent researching comps and facts related to my search. He and his son even took the time on Christmas Eve to show me a home – that’s the kind of dedication Steven gives his clients! Once I found the home that was right for me Steven went right to work negotiating. Based on the comps and the facts Steven was able to negotiate an amazing price. Every buyer wants a good deal, and I was no different, but I wanted it to be a fair price for me and the sellers. At my closing, the seller’s agent and the sellers took time to thank Steven and expressed appreciation for his professionalism, saying it was a pleasure working with him through the process. All this even after Steven secured an amazing price! If you want a Realtor who listens and is truly dedicated to his clients, who has a passion for real estate, then Steven Croy should be the one you call!Deborah H.
Steven Croy is the most knowledgable realtor I have ever worked with. Steven helped us purchase a home in atlantic beach while living in Illinois. Thanks to him, the process was painless and went through without a hitch. Steven handled every aspect of the sale, recommended trust worthy companies for inspections and such and was always prompt and courteous to us. I have never had a better experience. From the very beginning we felt that Steven was there for us and had our best interest at heart. He is truly a professional with a heart of gold. He even makes a donation in your name to a charity of your choice as a way of giving back to the community. If you need a real estate professional that you can trust and count on, please consider Steven Croy. You won't regret it.Bonnie C.